OFFER: On orders over $300.00 we pay for the shipping
to addresses within the Continental United States via FedEx Ground.
Additional shipping charges
added to your bill when shipments are going outside the continental
United States see
International Shipping or
Alaska, Hawaii & US Territories or
APO or FPO
First time orders of $200.00 and up will only be shipped
to the billing address as approved by your credit card company computers
System (AVS). An adult signature will be
- Note: Many credit card companies will allow you to
have more than one approved AVS (Billing address) within
If you are ordering from us for the first time, call the
number on the back of your card to add your second address, if and want
your order shipped there.
- If your statement is sent to your PO Box and you want to
save money by shipping FedEx ground to your home, or to a second or 3rd
address, you will
need to call the customer service number on the back of your card and add
your "shipped to address" so it becomes an additional approved address, within the credit card
Computers AVS Systems.
- Non Perishable
Hair products are not considered perishable but may be damaged by weather and temperature extremes. Please
ship to an address where your products will NOT be left out to bake,
freeze, or be exposed to inclement weather. Damage from inclement
weather as well as excessive heat and/or freezing is not covered by
AlternativeHairProducts.com or the carrier. Weather and temperature damages are your
Products containing alcohol,
or are under pressure (like hairspray, mousse etc) are classified as ORMD. (We have
been told ORMD stands for Other Regulated Material
Dangerous.) It is cost prohibitive to send ORMD products by air as an
additional $40.00 to $50.00 service charge is applied to each shipment.
ORMD products can be sent GROUND, but can NOT be sent via USPS
Priority Mail as most Priority Mail packages go by air.
If you use a P.O. Box, your
order will be sent via USPS ... usually by Priority Mail. The
United States Postal Service will not allow other carriers like FedEX,
UPS or any other carrier to deliver to their P.O. Boxes.
FedEX and UPS
thinks a phone number it is a good idea so they can call if they can't
find your address.
International Priority Mail
thinks a phone number is a good idea too. So please include your phone number.
APO or FPO:
If you use an APO or FPO
address for your shipping address, your order will be sent by Priority
Mail. It is the only way to send anything to an APO or FPO
addresses. Note: ORMD products
(hair products containing alcohol or under pressure like hairsprays mousse
etc.) CAN NOT be sent via USPS Priority Mail as Priority Mail may go by
air. Please do not order these ORMD products when sending to an APO or FPO
address. ... To our military people, Thank you for serving. You are taking care of us
so we take care of you.
Save on Shipping hints:
- 1-Small orders - Usually shipments of 3-4oz tubs, or 2-8oz tubs,
jars, or 3-8oz bottles, or 3-10oz bottles, or
6-5oz tubes, or 4-8.5oz
tubes will go into a small flat rate priority mail box inside an envelope.
- 2- Larger Orders - (the big shoe box size box) holds of 3-32oz bottles + 2-16oz
bottles or 2-64oz
bottles or 1- gallon or about 4 to 5 times the size of the small orders in #1 will go into
this larger, (shoe box size) flat rate priority mail box.
- 3- the newest flat rate box will generally hold twice as much as #2
- Remember NO ORMD = hairspray, mousse or products containing alcohol or pressurized containers
Alaska, Hawaii & US Territories
The "Free to you" shipping offer, is
good within the continental United States only.
For Alaska, Hawaii & US Territories see
Save on Shipping hints just above. We will send you an email with our best
estimate for the additional charges (should they apply) and wait for your reply before shipping.
Please check your address see Checking your address below.
It is best for you to get the address in the format required by USPS than to have us guessing.
If we send the package to the address you provided and you do NOT get your
package because the address you provided is wrong you must still pay us.
If a package is returned because the address you provided is wrong we will charge you
an additional shipping fee to re-ship your package.
Flat rate shipments go FedEX
or UPS Ground (or at our discretion, on small orders, USPS Priority Mail).
International Shipping: Additional shipping
& handling charges
added to your bill when shipments are going outside the continental
United States. We will send you an email with our best
estimate for the additional charges and wait for your reply before shipping.
When shipping via the USPS
if your order will NOT go in a flat rate envelope, we charge you
the amount the USPS or FedEx charges us plus $5.00 to cover additional expenses.
Also see shipping
by MAIL or
by FedEx International Priority Mail
thinks a phone number is a good idea. So please include your phone number
Save on International
- Usually shipments of 3-4oz tubs, or 2-8oz tubs,
jars, or 3-8oz bottles, or 3-10oz bottles, or
6-5oz tubes, or 4-8.5oz
tubes will go into a flat rate global priority mail envelope at our
standard flat rate shipping price.
Larger Orders - usually shoe
box size of 3-32oz bottles + 2-16oz bottles or 2-64oz
bottles or about 4 to 5 times the size of the small orders in #1 will go into
larger flat rate priority mail box (11"x 8.5"x 5.5").
- Remember no ORMD = hairspray, mousse or products containing alcohol or pressurized containers.
- Larger orders will cost more and You are also responsible for all
customs inspections fees, duties and any additional fees imposed by your
Occasionally customs inspectors destroy the flat rate envelope and/or
shipping labels during
inspection and then re-mail the package adding new shipping charges
which they try to collect ... when you pick up, or ... when they deliver, your mail. We
have instituted measures to try to stop this (by putting an additional copy of the
shipping label directly on the boxes and inside the flat rate envelopes.) However, if they re-assess you
for additional postage and you can not use the additional label to
convince them that the postage was already paid, and you do NOT owe them
this additional postage ... we are sorry but you will need to pay the additional fee
assessed by your government. We promise you that the US Postal Service will not
take a package unless we have already paid for the shipping. br>
Some shippers charge $10.00 for
making address corrections. We expect our customers to enter addresses
correctly, including floor number, apartment number, etc. We will charge
address correction costs back to the cardholder credit card. If you are in
a big city you probably already know what each shipper requires. If you do
not call FedEx (1-800-Go FedEx) to verify exactly what information
is required by them, to identify your location. (Exampes: required
information may include floor number, apartment number, street entrance
All boxes sipped FOB shipping point. This means the title (or ownership) of the
contents transfers to you when the carrier takes possession of the box. This is
the point where the sale takes place. At this
point the contents are yours and you assume the risk for damage or loss
during shipment. USPS priority mail does not include insurance without an extra fee. USPS express
mail is automatically covered for $100.00. Should a
FedEx or UPS shipment (automatically covered for $100.00) be damaged, as the shipper, we will file a claim and when
and if we are reimbursed by the carrier, we will credit the Fed Ex, UPS or
USPS reimbursement back to the credit
card you used to place your order. Please include a digital picture of damages,
in your email,
to help us with the claim submission process.
Checking your address ... for US States & Territories
After 9-11 the US Postal Service has instituted an address verification process on
their web site. In other words, if you enter a mailing address that is not
in the USPS database they will not recognize it. Naturally they will not allow
us to print a label for an unknown address.
- If address changes occurred in your area, or
- If you live off shore
(for example in Porto Rico or Hawaii or Alaska) or
- If you have not checked recently
we suggest you
go to http://www.usps.com click on
make a shipping label and then click on GO. This should bring you
to a blank address form. Fill out the blank form using your address
as both return address and ship to address. When you are done click on continue.
The http://www.usps.com will check the address you entered to see if it
with an address in
their data base. If it does not match they will give you options to help find
the address "in the format they want it in" and that they have on file for your area. When you see your matching address proceed to
make a label (click the box indicating you want to make a label without paying for postage).
You now have an exact print out of your address as required by the USPS data
base. Transfer the information from this print out to your order form, when
ordering. Your letter carrier knows you so can make
deliveries even if the address is not perfect. The computer at http://www.usps.com Does
NOT know you and does not allow deviations. If you can not get an address match
call your local post office and ask who is in charge of the electroic
database controlling addresses in your area. They should be able to give you
a telephone number, so you can have your address added. Or ask your letter
carrier to get the exact address that the USPS database requires, so you can
receive packages by Mail Order. --- Just so you know ... The USPS system has
removed our address from their database on 2 separate occasions that we are
aware of. They won't let us ship to you when this happens as they also
verify the return address for each package. So sometimes the USPS updates
its records deleting addresses that are still in existence. This
inconvenience is a small price to pay for the additional security it
provides after the 9-11 terrorist attacks. So we try to remain thankful for
the extra security even though it is sometimes frustrating.
FYI (For Your Information)
1---- If you use a P.O. Box # you just picked Priority Mail. The post office will not allow
FedEx, UPS or any other carriers to deliver to PO Boxes.
A. As the order gets larger the weight goes up ... there for it cost more to ship
especially to a P.O. Box. We will charge you the difference between what we pay
to send it to your P.O. and what FedEx would charge to send it to the same zip
2---- FedEx and UPS (inside the US) and
International Priority Mail (outside the US)
thinks a phone number is a good idea, so they can call if they can't find
your address. So please include your phone number.
3.- Shipping includes labor, packaging materials and credit cards processing costs.
No one likes shipping and handling charges, including us. So, just so you know
where your money is going ... let’s look at what's involved:
a-The cost of the box. Take a look when you visit your local post office. Most
have a display that will show you the cost of cardboard/box. The charge $1.65
to $2.00 for a small box.
b-Tape costs $2.00 per roll
c-Packing material, peanuts, popcorn, bubble wrap, "air-bags" etc. runs $30.00 a
d-We try to do our part and recycle boxes and packing material. Here the labor
gets us as it costs almost as much to, go & get the box, break it down, &
store it until we need it for your order, as it does to get it buy and store a
e-Time to make shipping labels. Labels are entered into the "shipping companies"
on line program, and then printed along with a page with your tracking number
f-You will generally get an e-mail that includes your tracking number. (That is
if you send us a correct E-mail address with your order.)
g-Credit card processing fees are for the total charged, not just the products
Limitation of Liability
UNDER NO CIRCUMSTANCES AND UNDER any LEGAL OR EQUITABLE THEORY, WHETHER IN
TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, AlternativeHair Products OR ANY OF ITS
AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE
LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION
WITH THE USE OF OR INABILITY TO USE THE AlternativeHairProducts.com WEB SITE, INCLUDING,
WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA,
WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF
AN AUTHORIZED REPRESENTATIVE OF AlternativeHairProducts.com HAS BEEN ADVISED OF OR SHOULD
HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL BE LIABLE FOR
ANY DAMAGES IN EXCESS OF THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE
SITE DURING THE SIX MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.
THIS SITE IS PROVIDED BY Alternative Hair Products ON AN "AS IS" AND "AS AVAILABLE"
BASIS. AlternativeHairProducts.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT,
MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY
APPLICABLE LAW, AlternativeHairProducts.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING,
DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE
OFFERED ON THIS SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE Alternative Hair Products WEB
SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THIS DISCLAIMER DOES NOT
APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM. THIS
DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE FOREGOING
LIMITATIONS MAY NOT APPLY TO YOU.
You agree to defend, indemnify and hold Alternative Hair Products harmless from and
against any and all claims, damages, costs and expenses, including attorneys'
fees, arising from or related to your use of the Site
On March 9, 1998, the U.S. Supreme Court ruled in favor of hair and skin care
distributors and consumers: In a unanimous ruling, the US Supreme Court, 118
S.Ct.1125 (1998), found that once a lawful sale of a copyrighted item has
occurred, the Copyright Act's prohibition against unauthorized distribution is
inapplicable to a domestic or foreign distributor who decides resell the item in
venues other than those intended by the manufacturer of hair care or cosmetic
goods. In the court's opinion: "Once the copyright owner places a copyrighted
item in the stream of commerce by selling it, he has exhausted his statutory
right to control its distribution."
Manufactures who do not allow internet sales of their products are in violation
of US anit-trust laws. Any company who contacts AlternativeHairProducts.com about removing
products from the website will immediately be reported to the FTC.gov for
criminal violation of the Clayton Act. By limiting product from internet sales
it inevitable makes the price go up, therefore this is considered price fixing.
If you work for a manufacture of any of the products sold here you will be
personally held responsible for any illegal contact made via that company.
click here for --->>
Shipping Information Email
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DISCLAIMER: The manufacturers
and distributors of the products being offered for sale are the owners of their
registered trademarks, trade names and copyrights. AlternativeHairProducts.com is not
related to, nor affiliated with, any of the owners, manufacturers or
wholesale distributors, of the products and brand names being offered for home